Privacy Policy

Account and contact information: information such as your name, email address, phone number when you choose to provide it, business name, and account identifiers.

Purchase and subscription information: what you purchased, transaction status, subscription status, and related billing records. Payment processors handle your full card details; our application does not store your full card number.

Learning and service activity: lesson progress, quiz and exam results, certificate records, downloads, survey answers, implementation notes, appointments, and CRM activity used to deliver the Services.

Technical and measurement data: IP address, browser and device information, requested pages, referring pages, campaign parameters, cookies or similar identifiers, and analytics or conversion events.

To deliver purchased products and services, create accounts, provision content, conduct implementation work, schedule calls, and provide customer support.

To send transactional messages such as sign-in links, receipts, survey results, service notices, and requested follow-up. Marketing email may also be sent where permitted, and marketing messages include the applicable opt-out mechanism.

To understand site and funnel performance, measure advertising and conversion activity, improve our offers and user experience, prevent abuse, and protect the Services.

We use service providers to operate the Academy and implementation business, including Supabase for application data and authentication, Stripe and LeadConnector / HighLevel for payments and CRM functions, Vercel for hosting, Mailgun or connected email infrastructure for email delivery, Mux for video delivery where used, Google Analytics for site measurement, and Meta technologies for advertising measurement and conversion attribution.

Analytics and advertising providers may receive browser, device, page, campaign, and event information when their technologies are active. Their processing is also governed by their own terms and privacy practices.

We do not sell your personal information for money. Depending on the law where you live, certain advertising-measurement activity may be treated as a sale or sharing for targeted advertising; where applicable, you may exercise the rights described below.

Information submitted through the implementation survey is stored in our CRM so we can return the requested recommendation and follow up on the business problem you asked us to review.

The implementation survey does not itself collect SMS marketing consent. Providing a phone number in that survey does not authorize promotional text messages. We may use email to return the requested survey result and related service follow-up, subject to applicable law.

We retain account, purchase, learning, CRM, and service records for as long as reasonably necessary to provide the Services, maintain business and tax records, resolve disputes, enforce agreements, and meet legal obligations.

When information is no longer needed for those purposes, we may delete or de-identify it according to our operational and legal requirements.

You may ask for access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. Depending on where you live, you may also have rights to data portability, restriction, objection, or to opt out of certain targeted-advertising or data-sharing activity.

To make a privacy request, email support@agenticmastery.academy from an address we can reasonably use to verify the request. We may ask for additional information when necessary to protect the account from unauthorized requests.

You can also control cookies and similar technologies through browser settings and any preference controls we make available on the site. Blocking some technologies can affect measurement or site functionality.

We use administrative, technical, and organizational safeguards appropriate to the nature of the Services. No online system can be guaranteed completely secure, so you should also protect your credentials and notify us if you believe your account has been compromised.

The Services are intended for business owners and professionals and are not directed to children under 16. We do not knowingly collect personal information from children under 16.

If we make material changes to this policy, we will post the revised version here with a new effective date.

Privacy questions or requests: support@agenticmastery.academy.